Yes. You can change your booking up to 24 hours before the start of the tour. You can do this yourself directly by clicking on the yellow "change booking" button on your confirmation email or send us an email and we'll do it for you.

Please be aware that we unfortunately don't offer restroom/toilet facilities. Here's a list of public toilets in Brussels.

Yes. We want you to have a great time while you're with us. If for any reason you're not happy with your experience, we'll refund your payment in full.

You can safely store your bags for a fee in the public lockers located inside Brussels Central train station. Visit Belgian Rail website for more information.

Closest parking to the meeting points is here.

We offer full refund for cancellations made up to 24 hours before the start of the tour. There are no refunds for late arrivals or no shows, sorry.

We only offer tours in English.

Guests need to be at least at least 1,50 m (4' 11") tall to join the bike tour.

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We've designed the bike tour so that it is as safe and effortless as possible. There are only about 300 meters (0.1864113576712 miles) of uphill roads, in which case we either get off the bike and walk or take an elevator (yes, there is an elevator at some point that we can take with our bikes). The rest is either flat or downhill.

Bookings are required. You can check availabilty, book and pay online with your credit card. Book here.

We don't have child seats unfortunately.

We do not offer e-bikes, we only offer regular bikes.

We do not provide helmets, they are not mandatory in Belgium. You're welcome to bring your own if you wish.

Yes we do. We have different sizes for your comfort. We don't offer e-bikes.

You can either walk 20 minutes or take trams 3, 4, or 32 and get off at “Bourse” stop, from there walk 5 minutes to the Grand-Place. A taxi would take less than 10 minutes and cost you about 8 Euros.

We've had guests of all ages, shapes and sizes joining our tour throughout these years and they've ll been able to finish it without issues. There is no need to worry, this is not the Tour de France ;-)

Tour lasts 3.5 hours. From 10 am to 1:30 pm. Ride is 13 km long or 8,0778255 miles.

Yes it is, if it wasn’t, we wouldn’t be doing it ourselves. We make sure you have a fun and safe ride.

You can safely store your bags in the public lockers located inside Brussels Central train station for a fee. Visit Belgian Rail website for more information.

We offer tours rain or shine (or hail or snow). Believe it or not, we had a tour once in which it rained, hailed and snowed and it didn't stop us! Some of our guests actually loved it, they were from Malaysia and they had never seen neither snow nor hail in their lives. Oh, and downpours are very rare in Brussels in case you wonder.

We only offer tours in English.

We recommend you bring a a bottle of water, rainwear depending on the weather forecast and gloves in cold weather.